How to use

You can get started with Lycamobile by following these easy steps:

• Insert your Lycamobile SIM card in to your mobile and switch it on
• Top-up your Lycamobile
• You can now make and receive calls and SMS from your Lycamobile

If you need any assistance refer to the user guide that you received with your SIM card pack or call Customer Services on 322 from your Lycamobile or 020 7132 0322 from another phone. Visit our Contact us page for service charges.

• Enter *131*PIN# press send, or
• Dial 321 (or 92#) and follow the instructions.

To Top-up your balance from another phone or whilst you are abroad:

• Dial +447404 000 321 and follow the instructions
   

You can check your balance at any time

To check your balance in the UK using your Lycamobile either:
• Enter *131# (or 94#), press send and your balance will be shown on your Lycamobile screen or;
• Dial 321 (or 95#) and listen to your balance

To check your balance whilst you are abroad:
• Dial +447404 000 321 and listen to your balance

Your Lycamobile voicemail service has been automatically activated.

Using your Lycamobile Voicemail you can:

Listen to messages left for you
Record a welcome message to enable callers to recognise you
Personalise your voicemail settings
Select the preferred language for Lycamobile to use
Set your voicemail access code to access your voicemail from another phone

To access your voicemail from your Lycamobile in the UK – Dial 121 (or 91#)

Once you have set up a voicemail access code by using your Lycamobile, to call your voicemail from another phone:
• Dial +447404 000 121
• Follow the instructions to enter your Lycamobile