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Get Started
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You can get started with Lycamobile by following these easy steps:
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- Insert your Lycamobile SIM Card in your mobile and switch it on.
- You can now make & receive calls and SMS from your Lycamobile.
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Enjoy Lycamobile, if you need assistance refer to the User Guide, or call Customer
Services on 322 from your Lycamobile or 02071320322 from another phone.
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Top-up your Balance |
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You can buy Lycamobile top-up vouchers from your local retailer. The voucher will
show a PIN either printed on it or underneath a scratch panel To top up your balance
using your Lycamobile in the UK, either:
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- Enter *131*PIN#, press send, or
- Dial 321 (or 92#) and follow the instructions.
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To top up your balance from another phone, or while you are abroad:
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- Dial, by dialling +447973101321 and following the instructions.
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Check your Balance
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You can check your balance at anytime. |
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To check your balance using your Lycamobile in the UK, either: |
- Enter *131# (or 94#), press send, and your balance will shown on
your Lycamobile screen; or.
- Dial 321 (or 95#) and listen to your balance.
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To check your balance while you are abroad
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- Dial +447973101321 and listen to your balance.
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Access Your Voicemail
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Your Lycamobile Voicemail service has been automatically activated. Using your Lycamobile
Voicemail you can:
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- Listen to messages left for you
- Record a
welcome message to enable callers to recognise you
- Personalise
your voicemail settings
- Select the preferred language for Lycamobile
to use
- Set you voicemail access code to access voicemail from
other phones
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Access your voicemail from your Lycamobile
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To access your voicemail from your Lycamobile in the UK
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Using Voicemail from another Phone or When you are Abroad
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Once you have set up a Voicemail access code by using your Lycamobile to call the
mail voicemail menu following the instructions, you can check your voicemail from
another phone in the UK or when abroad.
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To access your voicemail from another phone or from abroad:
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- Dial +447973101121.
- Follow the instructions
to enter your Lycamobile number.
- Follow the instructions to
enter your Voicemail access code.
- Dial +447973101121.
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Choose Your Own Language
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You can select the language to be used for your Lycamobile Voicemail and Top up
service. To select your preferred language:>
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- Dial 321(or 92#)
- Select the ‘Settings’ menu.
- Select the ‘Change Language’ option.
- Select your preferred language
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Transfer Your Existing Mobile Number to Your Lycamobile
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You can keep your existing mobile number and transfer it to your new Lycamobile
service. To transfer your existing mobile number please contact customer services
who will guide you through the process.
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View your Lycamobile number
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You can view your Lycamobile number on your mobile screen. To have your Lycamobile
number displayed:,
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Use your Lycamobile abroad - roaming
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You can use your Lycamobile to make and receive calls and SMS in a large number
of other countries.
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For information on countries where you can make and receive calls and SMS, and current
charges please visit
Click here
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