I have enough balance on my Lycamobile SIM. Why am I still unable to activate a bundle?

by Content Team | Jan 22, 2018 |

This could possibly be due to an active data connection. Please turn off mobile data and restart your handset.

If the problem continues, please contact Customer Services on 322 from your Lycamobile.

2. If any changes in the consent agreement will be notified by SMS/Email
3. This agreement will last for 365 days.
4. As per GDPR you can delete your payment card details at any time you choose, either through Customer Services or via your own online ‘MyAccount’
5. In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments
6. Stored card details can be used for
- a.Auto Renewals/bundle subscriptions
- b. Auto top ups
7. Please find the cancellation and refund policies below
- a.https://www.lycamobile.co.uk/en/termscondition/
- b.https://www.lycamobile.co.uk/en/lycamobile-privacy-policy/

Bundle Name/Topup	Amount	EXPIRY_DATE_OF_AGREEMENT	FEE_AMOUNT	TAX_AMOUNT	TOTAL_PURCHASE_AMOUNT	Transaction Frequencey