FAQs
What is the difference between Pay As You Go and Pay Monthly?
Pay Monthly will give you the opportunity to use our services the way you want it! You can choose your desired plan and add-ons depending on your preferences, set a spend cap to avoid any surprises on your bill, and all that, with the ease of paying your bill at the end of the billing cycle.
How do I become a Pay Monthly customer?
You can get Lyca Mobile Pay Monthly SIM from retailers, or through our website by following the steps on the link below www.lycamobile.co.uk
What are the delivery options when I order a SIM card?
Your sim card will be dispatched through Royal Mail by 1st Class post.
How can I track my SIM order?
Your sim card will be dispatched through Royal Mail by 1st Class post and delivered within 2-3 working days.
How can I check the billing details?
To check the billing details, you can visit our website and log in into "My Account" or under "Bill and Current Charges" in your Lyca Mobile App.