Check the Lyca Coverage Map

Lyca Mobile Coverage & Network Troubleshooting Guide

Check Lyca Mobile Network Coverage

Discover the strength of Lyca Mobile's network coverage, where it matters most to you, with our handy regional coverage map. By navigating around and zooming into our map of the UK, you can now accurately judge the quality of signal and data reception and its strength across the British Isles. 

Why Is My Lyca Mobile Network Not Working?

If you have no network coverage, here are some common reasons:

  1. There is a temporary service outage in your location.
  2. Your network settings could be set incorrectly.
  3. Your SIM card might not be properly inserted or possibly damaged. 

How to Fix Lyca Mobile No Network Issue?

  1. Restart Your Phone: Turn your phone off and on to refresh the network connection. 

  1. Check Airplane Mode & Network Settings: Ensure that Airplane Mode is turned off, then go to Settings > Mobile Networks > Network Operators and manually select "Lyca Mobile." 

  1. Reinsert Your SIM Card: Remove the SIM, clean it gently, and insert it back securely. If you are using a new SIM, ensure that it is activated. 

  1. Try a Different Device: Insert your SIM into another phone to see if the problem is with your handset or the SIM. 

  1. Contact Customer Support: If none of these step's work, our support team is here to help. You can reach us via our chatbot or speak directly with an agent over the phone. From a Lyca Mobile number, dial 322 for free. If calling from another number, dial 020 7132 0322, and if you are abroad, reach us at +44 20 7132 0322.

For other physical SIM or eSIM related issues, visit our SIM Replacement & Activation Guide. Check out Low-cost mobile contract plans. 

Using Your Coverage Map

To get reliable local information regarding signal strength in your area, simply enter your postcode or town name into the field below and click enter. Alternatively, you can manually navigate the map by clicking, dragging and zooming around the interface (if you’re using a mobile or tablet device, you can use the pinch to zoom function to zoom in and out)

Faster connectivity with 5G

All Lyca Mobile plans now come with 5G, so you can enjoy the best mobile internet experience available.

5G is the latest generation of mobile internet technology. Using more of the radio spectrum, it allows more devices to access the mobile internet at the same time.

 

It means you get much faster download and upload speeds, streaming with almost no buffering, and near-instant connection without lag.

To use 5G, your handset needs to be 5G-enabled and you need to be in an area with 5G coverage. Lyca Mobile offers 5G in over 150 towns and cities in the UK – on Android and iOS devices. See our coverage checker for an idea of 5G coverage in your area. 

There are no additional charges for using 5G. It is an improvement to our services that you can get as standard.

Mobile telephony is a form of wireless communication and operates on the basis of the transmission of radio and signal frequencies. The transmission of these radio and signal frequencies may be affected by congestion on the Network due to the number of calls or messages or the amount of data being sent and received. The transmission of the radio and signal frequencies may also be affected by the location of the base stations, obstacles such as buildings or underpasses, and by external factors such as geographic or atmospheric conditions. The Services may also be affected by the quality of the GSM mobile telephone chosen and used by you. Data reception and speeds may also not be as good indoors or in a car. As such this map is just a guide and does not guarantee signal coverage.