Find answers to our top common questions
How can I contact Lyca Mobile customer support?
What is a PUK (Personal Unblocking Key) Code?
How long can I keep my number for if I don’t use any of Lyca Mobile’s services?
What is ICCID?
My SIM card is lost/ stolen. How do I prevent someone else from using it?
How to Request a Lyca Mobile Refund?
Manage Your Lyca Mobile Billing and Payments
Can I use these minutes to call other countries?
Why Is There a Flashing Envelope on My Mobile?
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General
Top up
Renewal
Data allowance
Keep your
How to
Order
5G connectivity
New & improved 
Airtime transfer
Emergency alerts
Refer a friend