Can I transfer my top-up balance to another customer?

Currently, we do not offer a direct balance transfer service to another customer. The top-up balance in your Lyca Mobile account is intended for your personal use.

However, if you would like to help someone else top up their Lyca Mobile account, we have several convenient options available:

1. Online via Lyca Mobile UK website

Visit the Lyca Mobile UK and use the "Quick Top Up" link in the header of the site to add credit to your or your friend and family members account.

2. Top-Up Voucher

You can purchase a top-up voucher from authorised retailer for the Lyca Mobile number connection owned by another person and hand it over to them. They can follow the instructions on the voucher to add credit to their Lyca Mobile number.

3. Mobile Application

If you're using the Lyca Mobile UK app, you can find a convenient feature under the "Quick Links" section. In the app, you have the option to renew credit for someone else. Simply select this option, enter the Lyca Mobile number you want to top up, choose the top-up amount, and make the payment. Once the payment is successful, the Lyca Mobile number you provided will be updated with the new balance.

After completing one successful top up with your credit or debit card, you have the option to activate Auto Top-up. You set this service to automatically top-up a predetermined value, each time the balance drops below a value set by you. You can also control the frequency and value of the top-up.

These flexible options make it easy for you to assist others in topping up their Lyca Mobile accounts, ensuring that they can stay connected when they need it most.

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