Lyca Mobile eSIM FAQs
How do I Activate my eSIM?
After ordering your eSIM with plan online via Lyca Mobile, you will receive a confirmation email immediately with a QR code to activate your eSIM.
eSIMs are activated instantly, so you can start using your Pay monthly SIM only or Pay as you go SIM only plan as soon as you have scanned the QR code.
Depending on your phone model (iOS or Android), follow the instructions below to successfully activate your eSIM:
The Device MUST be on Wi-Fi to install eSIM.
iOS:
To Install your eSIM, open your camera app, point the camera at the QR code, and follow the prompts. If you can’t scan the QR code through the camera scanner, follow the below steps:
Step 1: Go to Settings
Step 2: click on Mobile data.
Step 3: click on Add eSIM (this option will open the QR code scanner)
Follow the prompts to scan your eSIM QR code and start your installation.
Android:
To Install your eSIM, open your camera app, point the camera at the QR code, and follow the prompts. If you can’t scan the QR code through the camera scanner, follow the below steps:
Step 1: Go to your device Settings option.
Step 2: Click on Network & Internet or Connections
Step 3: Tap on Add Mobile Network
Step 4: Select Download a SIM or add eSIM
Follow the prompts to scan your eSIM QR code and start your installation.
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