Lyca Mobile Keep your existing number FAQs

Find out about porting in your existing mobile number to Lyca Mobile.

What does Port-In, Transfer your number or Bring your own mobile number Mean?

These phrases all essentially mean the same thing, they refer to the process of transferring your existing mobile number from your new mobile service provider. Let's break it down:

Port-In: Porting in your mobile number means bringing your existing phone number over to a new provider. It's like moving your number from one home (your current provider) to another (Lyca Mobile).
Transfer Your Number: This phrase emphasises that you have the power to transfer your number. You're not stuck with your current provider and have the choice to move.
Bring Your Own Mobile Number: Similar to the others, this phrase highlights that you can bring your existing mobile number over to a new provider. It's about ensuring you can continue using your familiar number without any hassle.

The process typically involves some paperwork and coordination between your current provider and Lyca Mobile. We're here to assist you every step of the way to ensure a smooth transition.

2. Can I port my number to Lyca Mobile from any mobile network?

You have the flexibility to transfer your mobile number from any local mobile network to Lyca Mobile. We want to make the process as easy as possible for you. Here's how it works:

Get Your Lyca Mobile SIM: To get started, choose from our range of affordable Pay as you go SIM only plan or Pay Monthly SIM only deals.
Activate Your SIM: Once you have your SIM card and plan, go ahead and activate your SIM. This step is essential to ensure that your new Lyca Mobile service is up and running smoothly.
Port-In Your Number: After successfully activating your SIM. You can initiate the port-in process to bring your old number to Lyca Mobile.

3. Do I need a new SIM card when I switch to Lyca Mobile?

Yes, to transition smoothly to Lyca Mobile, you'll need one of our Lyca Mobile SIM cards.

4. Is there a fee or charges to bring your own number to Lyca Mobile?

It's absolutely free to port-in or bring your own number to Lyca Mobile. There are no additional fees or charges for the port-in process. All you need is an activated Lyca Mobile SIM plan.

5. What happens to my remaining credit or allowances with my current provider when I switch to Lyca Mobile?

When you decide to switch to Lyca Mobile, any remaining credit or allowances with your current provider typically won't be transferred to us. That's why we recommend using up your existing credit or allowances before initiating the porting process.