Lyca Mobile SIM only deals FAQs

1. Immediate Steps After Losing Your SIM

• Secure Your Account: Contact Customer Service immediately to report the loss and prevent unauthorised usage. Call 322 from your Lyca Mobile or 0207 132 0322 from another network.

• Verify Your Identity: Provide your full name, address, date of birth, last top-up amount, frequently dialed numbers, or any other identifiable usage patterns to ensure a smooth verification process. We will send you a replacement SIM as soon as you get in touch with us to keep you connected.

2. What Happens to Your Incoming Calls? Will They Be Blocked?

Here is what happens to your incoming and outgoing calls:

• The moment we block your SIM, outgoing calls will be stopped.

• However, incoming calls can’t be blocked right now.

You can find more details on What to do when SIM Lost or Stolen.