What Should I Do If My SIM Plan Has Expired?

If your PAYG SIM Only Plan has expired, there's no need to worry. We're here to assist you in reactivating your mobile services seamlessly.

1. Renew Your Plan Online:

You can easily renew your PAYG plan online or logging in to your My Lyca Mobile account or use the Lyca Mobile UK app. Access the "Renew my Plan" option. Select and activate the prepaid plan that suits your needs.

2. Renew via USSD Code:

Alternatively, you can renew your plan by dialling *131# from your Lyca Mobile number. Simply follow the on-screen instructions to choose and activate your desired plan.

3. Use Your Credit Balance:

If you have a credit balance on your Lyca Mobile UK account, it can be used to cover the cost of plan renewal. If your balance is sufficient, your plan will be automatically renewed.

Please note that there is usually a grace period following plan expiration, during which you can still renew and reactivate your services. The duration of this grace period may vary based on your specific plan and location.

If you encounter any challenges or have questions about renewing your plan after expiration, our customer support team is available to provide guidance and assistance. Your uninterrupted mobile services are our priority, and we're here to make the process as smooth as possible for you.

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