Lyca Mobile Emergency Alert FAQs
How will I know that the alert is genuine and not a scam to get me to do something (i.e. leave my house for my own 'personal safety')?
The alert has a unique set of characteristics that cannot be replicated by an SMS message. The message originates from the emergency services and cannot be sent by members of the public.
Your phone will emit a loud siren-like sound and vibrate extensively with the alert itself showing up as a pop-up on your screen. The message will include a link to gov.uk/alerts, where people can verify that an alert has been issued. Every alert issued will be listed on gov.uk/alerts. If you receive an alert but are still in doubt to the origins of the message go to gov.uk/alerts or check with neighbours, or friends and family in the nearby area to check whether they too have received it.
Find more related answers to
Will alerts sent to my mobile phone tell authorities where I am or be used to gather data about me?
Will Emergency Alerts be available in Wales, Scotland and Northern Ireland?
Are you using all the network types, like 2G, 3G, 4G and 5G?
Will I receive a message if I am using my phone as a sat-nav system?
I am visually or hearing impaired, will I know when I receive an Emergency Alert?
Will this new service disadvantage some individuals or groups?
Can I trust the phone numbers and website links in the messages?
What happens if my device is in airplane mode, turned off or out of battery?
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