Lyca Mobile Emergency Alert FAQs

No personal information (such as telephone number, identity, or location) is used in the sending of any Emergency Alert. This has been validated by the information commissioner’s office (ICO) who can provide further information if required. The technology used allows a message to be broadcast to a defined area, meaning any device in, or entering that area immediately receives the message. Emergency alerts are therefore one-way and do not provide any feedback on the recipients’ location or whether they have received an alert. The recipients’ telephone numbers and specific locations are not required, known, or used, and no personal information on recipients of Emergency Alerts is shared by the mobile network operators and no personal information is gathered by the government or the mobile network operators.