How can I receive texts with Lyca Mobile offers and promotions?

To receive our offers and promotions, text YES to 3232. You can opt out at anytime by sending STOP to 3232.

Is it mandatory to register my details to use Lyca Mobile services?

While it is not mandatory to register your details, we would strongly recommend you do. Registering your number opens up many additional facilities including the ability to manage your Lyca Mobile account online, setting up of Auto top up, collecting itemized bill copies, changing or updating personal information and more.

Why have I been charged for internet access when I use WiFi?

Please note that some handsets switch from WiFi to Mobile Internet depending on signal strength. To avoid these issues, please deactivate the data option on your mobile phone while using WiFi.

How to Register Your Lyca Mobile SIM ?

We'll guide you through the process of registering your Lyca Mobile SIM to ensure a smooth start:

First Login: 

You can complete the registration when you initially log in at MyLyca.

Access with Mobile Number: 

Use your mobile number and a one-time passcode to access your account.

Provide Basic Details: 

During the registration, you'll be asked for your basic information, including your name, date of birth, and email address.

Set Your Login Preference: 

After the registration process, you'll have the option to set your login preference. You can choose between a password or a one-time passcode for login.

Please note that due to technical reasons, new customers may not have access to log in to MyLyca. This feature is currently available only for our registered customers. We apologize for any inconvenience this may cause. 
 

Will a plan purchase be considered a top-up?

No, a plan purchase will not be considered as a top-up.

Do you provide a Lyca Mobile SIM with a handset?

No, we only provide a FREE SIM card at the moment.

Do you provide locked or unlocked handsets?

No, all our handsets are unlocked.

Do you offer contract services?

Yes , Lyca Mobile offers a variety of SIM Only deals with contract options spanning 30 days and 12 months. Regardless of the contract length you choose, you will enjoy unlimited texts and unlimited minutes. Opting for the 30-day SIM Only contract provides you with the added benefit of flexibility, allowing you to modify or cancel your plan any time after the initial month of service.